Contact Giftcards.com

Website Support

For website assistance or help with placing or existing orders, please call 1-833-800-0550 during support team hours. Support Team Hours are 6:00AM to 9:00PM, Pacific Time, Monday-Sunday.

Cardholder Assistance

To report a lost or stolen Visa gift card, or to report trouble using your Visa Gift Card, please call 1-888-524-1283, 24 hours a day. Please have your Card Number and Customer ID number (located at the bottom left on the back of your card) available when you call. For questions regarding balance or redemption for a store brand gift card, please contact the merchant directly by using the information listed on the eGift email or the back of your card.