Learn about our promise to help our customers who are affected by fraud.
At Giftcards.com, your security is our priority. That’s why we promise to support anyone affected by gift card fraud for Visa and Mastercard products purchased on our site. If you or your recipient believe you’re a victim of gift card fraud, we’ll work with you to help recover your funds. You can start the process by reaching out to Giftcards.com support or by filing a claim online.
Steps to file a claim
1. Contact Cardholder Assistance at 1-888-524-1283
3. Expect a follow-up from our Claims Specialists within 5 business days
Our team will investigate your claim and keep you informed. Giftcards.com is dedicated to addressing your concerns and ensuring you can enjoy your Visa or Mastercard gift card worry-free.
